Outlook 2003 (Basic)

Description:

This ILT Series course, rated 4.9/5.0 in overall quality by ProCert Labs, teaches the basic functions and features of Outlook 2003. Students will learn how to configure an e-mail account, read, create, and send messages, and work with file attachments. They'll also learn how to organize messages, set delivery options, print messages, set up a mail merge, work with contacts and tasks, use the Calendar, and manage their Outlook folders. This course is approved courseware for Microsoft Office Specialist certification.

Outline:

• Unit 1: Getting started
  • Topic A: The program window
  • Topic B: Outlook Today
  • Topic C: Getting help 

• Unit 2: E-mail
  • Topic A: E-mail accounts
  • Topic B: E-mail messages
  • Topic C: Handling messages 

• Unit 3: E-mail management
  • Topic A: Managing e-mail
  • Topic B: Printing messages
  • Topic C: Address books 

• Unit 4: Contact management
  • Topic A: Managing contacts
  • Topic B: Categories 

• Unit 5: Tasks
  • Topic A: Working with tasks
  • Topic B: Managing tasks 

• Unit 6: Appointments and events
  • Topic A: Creating and sending appointments
  • Topic B: Categorizing appointments
  • Topic C: Modifying appointments
  • Topic D: Working with events 

• Unit 7: Meeting requests and responses
  • Topic A: Working with meeting requests
  • Topic B: Responding to meeting requests
  • Topic C: Handling meeting responses
  • Topic D: Microsoft NetMeeting 

• Unit 8: Customizing Outlook
  • Topic A: Personal folders
  • Topic B: Organizing folders
  • Topic C: Signatures
  • Topic D: Voting buttons
  • Topic E: Interacting with the Internet 

• Appendix A: Instant Messaging
  • Topic A: Sending and receiving instant messages

• Appendix B: Microsoft Office Specialist exam objectives map
  • Topic A: Comprehensive exam objectives