Lesson 1: Course Overview
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
Lesson 2: Understanding Persuasion
To begin, participants will explore the differences between persuasion, influence, and manipulation. They will also review the answers to the pre-assignment.
Lesson 3: Preparing to Persuade
Next, participants will learn how to customize their approach to persuasion. Topics include pushing versus pulling, communicating with confidence, planning the conversation, and suspending their frame of reference.
Lesson 4: Getting Off on the Right Foot
In this session, students will learn about some techniques (such as building rapport, matching, mirroring, pacing, and leading) that can help them speak persuasively.