Office Policy

Home Office Policy

HR Stimulus Enrollments

For those that are utilizing our HR Stimulus program, it is the student’s responsibility to call our facility three days prior to a class to confirm that it has not been rescheduled. If a registered student does not cancel within 24 hours of their scheduled class, or fails to show up entirely, they will not be eligible to reschedule or retake the class.

Late Arrivals

In fairness to all students and the instructor, in order to avoid disruptions or distractions, we advise that students arrive ten minutes before the scheduled start time of class.

No Show

If you are registered for a class and fail to contact our office to cancel or reschedule, a fee equivalent to your daily rate will be applied.

Rescheduling

ExecuTrain reserves the right to cancel or reschedule any training course. Should ExecuTrain reschedule a course, a full credit will be applied to a rescheduled course. ExecuTrain cannot assume responsibility for any other costs to the student (i.e. non-refundable airline tickets).